Privacy

Privacy and GDPR

Privacy Notice and Cookies Policy

Summary

At LinguaServe, we are fully compliant with the General Data Protection Regulations (GDPR). We take your privacy seriously and protect your data at all times. We never pass on your data to any third party without your permission.

How we collect data
We collect data if you submit a form, for example an enquiry form, or if you subscribe to a newsletter. We may also collect some impersonal information about visitors to our site.

What we do with your data
We only use information in a way which will allow us to operate this website and to provide services you have requested as efficiently as possible.

How you can access or delete your data
You can contact our Data Protection Officer, Maurice Claypole (mc@linguaserve.de) by email at any time to receive full details of the information we hold about your or to ask us to delete your data.

How to contact us if you questions or concerns regarding data protection
If you have any questions or concerns, you can contact our Data Protection Officer Maurice Claypole (mc@linguaserve.de).

Detailed information about how we store and process your data
Full details of our privacy policy and how we comply with the DGPR are set out below.


Privacy Notice

At LinguaServe, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to the our newsletter. Below you will find details of how we process data collected when someone visits our website or subscribes to our newsletter.

Visitors to our website
We do not collect any personally identifiable information through our website except where you specifically enter this information for us to process (for example when purchasing items online).

We may occasionally us a third party service, Google Analytics, to collect statistical information about visitor behaviour patterns, such as the number of visitors to different parts of the site. This information is processed in a way that does not identify anyone. We do not make, and do not allow Google, or any other party, to make, any attempt to find out the identities of those visiting our website.

You can find more information on how cookies are used on this website in the Cookies Policy below.

Newsletter subscriptions
When someone signs up for our newsletter, we collect personal information. We use that information to send out the newsletter and related information; for example, we may contact you if we need to obtain or provide additional information or keep our records up to date and advise you of important changes. We do not use this information for any other purpose. We do not pass on personal data to any third party. We do not rent or trade email lists with other organisations or businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We use industry standard technologies to collect statistics relating to the opening of emails and to the number of clicks. We do this in order to help us improve our service and ensure that our newsletter remains relevant and of interest to our subscribers. For more information, MailChimp’s Privacy Policy (https://mailchimp.com/legal/privacy)

If we launch any additional newsletter or carry out any email marketing campaign at any time, we will follow out the same practice as set out above for the newsletter.

You can unsubscribe to our newsletter or to any other newsletters or mailings that we may introduce by clicking the unsubscribe link at the bottom of the emails concerned or by emailing our Data Protection Officer, Maurice Claypole, at mc@linguaserve.de. You may unsubscribe at any time.

Links to external websites
This privacy notice does not cover any links within this site which link to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to your personal information
You are entitled to access the personal information that we hold. To do so, send your request by email to our Data Protection Officer, Maurice Claypole, at mc@linguaserve.de.

Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 24 May 2018.


Cookies policy

We, LinguaServe, do not ourselves use cookies or knowingly download any information to your computer or device.
However, some third-party applications on our website may use cookies. We permit this when it is strictly necessary for the normal operation of the website, for example, in order to operate the shopping cart, or when the use of cookies improves the way the website works or makes the website experience easier and more useful for visitors to the site.

You can find more information about cookies at www.allaboutcookies.org.

A list of all the cookies that may be used on our website is set out below.

Strictly necessary cookies
These cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance cookies
These cookies collect anonymous information on the pages visited.  By using the website, you agree that these types of cookies may be placed on your device.
These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality cookies
These cookies remember choices you make to improve your experience.  By using the website, you agree that these types of cookies may be placed on your device.
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect is anonymous and these cookies cannot track your browsing activity on other websites.  

Third party cookies
These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.
For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don not control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

Disclaimer
Whilst every endeavour is made to ensure that all current legislation is complied with, the owner of this site accepts no responsibility or liability in respect of external links. Please direct all enquires to Maurice Claypole (mc@linguaserve.de).

Postal address
LinguaServe Language Services GbR
Postfach 21 28
75207 Keltern
Germany